Serpentia Reptile Supplies Animal Welfare and Sales

Animal welfare

Animal Welfare – The Legislation

The Animal Welfare Act 2006 makes owners and keepers responsible for ensuring that the welfare needs of their animals are met.

These include the need:

  • for a suitable environment (place to live)
  • for a suitable diet
  • to exhibit normal behaviour patterns
  • to be housed with, or apart from, other animals (if applicable)
  • to be protected from pain, injury, suffering and disease

Anyone who is cruel to an animal, or does not provide for its welfare needs, may be banned from owning animals, fined up to £20,000 and/or sent to prison.

The Animal Welfare Act 2006 contains the general laws relating to animal welfare.

It is an offence to cause unnecessary suffering to any animal.

The Act contains a Duty of Care to animals, this means that anyone responsible for an animal must take reasonable steps to make sure the animals needs are met.

This means that a person has to look after an animals welfare as well as ensure that it does not suffer and applies to all animals.

What does this mean in relation to us?

Well straight off we will not sell you an animal if you are under 16 years of age or if we don’t believe you are able to properly provide for the animals welfare.

We will ask you questions in order to determine your suitability to cater for the animals welfare, so please don’t be offended.

Our animals receive the best in captive husbandry care and we want to be sure that this continues for them after they leave us.

If we have any doubts then we wont sell an animal.

Providing for an animals welfare is not only the law, it’s morally what any animal lover would want to do.

We strive to determine that the animals that we do sell will be provided for as we ourselves would provide for them.

If you buy an animal from us we will make sure you have the right equipment to properly care for them and can offer you a discount on any equipment you require and order on this website.


You can pay by credit / debit card or via PayPal and animals must be paid for in full and funds cleared prior to delivery.

Payment Plans

We appreciate that some of the snakes we offer for sale represent a sizeable purchase. We may offer you a payment plan where you pay a non refundable deposit to secure the snake you want which is typically 20% of the overall price.

We then agree a payment amount and frequency for the remaining amount.

We keep and continue to care for the snake until you have paid in full.

The securing deposit is non refundable and by entering into a plan with us and by paying a securing deposit you accept these terms.


We personally deliver our animals which may be for a pre agreed additional delivery fee.

We do not use third party animal couriers to deliver our animals.

We hold our own DEFRA issued Animal Transporter Authorisation Licence to enable us to deliver our animals legally and will be happy to issue you a copy prior to agreeing transporting our animals to you.

We do not deliver animals for anyone else and only deliver our own animals.


We will not sell an animals that is not 100% healthy.

Snakes will be feeding on defrost prey items of the appropriate size. All snakes are correctly sexed.

All our snakes are sold with both full feeding and data records and a signed photo ID certificate of origin and genetics.

We take great pride in the quality and health of our snakes and will absolutely never release any snake that we are not 100% happy with.

In the unlikely event that you are unhappy with your animals in any way and providing you return the snake to us (we will collect) we will either replace with an alternative or refund your money in full.

We will provide you with as much support as you may require either by phone or email or personal visit and will always assist you without hesitation and fuss. Our support is not quite 24/7 but its close!