At Serpentia Reptile Supplies we offer clear transparent pricing and so all orders are delivered FREE with standard delivery.
The price you see is the price you pay and there are no surprises waiting for you at checkout!
We despatch Monday to Friday excluding bank holidays and for orders received before 2.00pm we aim to despatch the same day.
If you would like your order delivered next working day then for orders placed before Midday, Monday through to Thursday you can select this premium option at checkout and receive your order next working day. This premium service does incur an additional cost.
Royal Mail is our preferred carrier and they deliver anywhere in the UK with a valid post code.
Our delivery via Royal Mail is however restricted to items weighing less than 2kg but the good news is that covers almost our entire range!
Larger heavier and bulky items will be delivered by Hermes or UPS.
Depending upon your location and order contents we may elect to ship your order from stock that we hold in many of the Amazon fulfilment centres located around the UK. If we do utilise this shipping method we will contact you to let you know.
Courier costs and delivery to offshore and remote locations may be affected so if your location is affected we will let you know. This doesn’t apply to orders shipped via Royal Mail.
We do not accept orders from anywhere outside of the UK on this website.