Serpentia Rewards

Rewards

We operate a loyalty reward programme to simply say thank you for your continued support.

We are confident that once you experience our service and product quality that you will want to return to our store time and time again.

When you shop at our store for every £1 you spend you earn 1 Serpentia Reward Point.

Serpentia Rewards Points can be redeemed for a  discount from your next purchase and at checkout your points total and their discount cash value are always displayed for you at the top of the checkout page.

There is no minimum amount of points you need to earn before you can redeem them, once they are awarded to you they are yours to use how an when you wish.

Of course if you want to continue to build your Serpentia Rewards balance and ‘save’ for something you have your eye on then of course you can.

There is no limit to the amount of points you can redeem in one transaction if you have been awarded the points you can redeem them against any online purchase in any amount.   (100 points has a redeemable value of £1.00 for example)

It’s our way of saying a little thank you.

There is more..

From time to time we will run multiple point promotions, for example double points so for every £1 spent you will be awarded 2 Serpentia points so you build up your points balance that much faster.

Your Serpentia points balance is handled automatically by our store and you can see your current balance at any time by signing in going to your Account Dashboard.

There is some small print but we will try and keep it short and simple:

To qualify for Serpentia rewards you must have a valid registered account and email address and be over the age of 16.

The Current point award rule is; For every £1 spent at Serpentia = 1 point awarded.  100 points = £1.00 reward

Serpentia Reward Points have no cash value. Points and/or Rewards cannot be exchanged for a cash alternative.

Serpentia Reward Points can only be redeemed against a purchase online at www.serpentia.co.uk

Points that have been redeemed cannot be used again. If a transaction on which Serpentia Rewards Points are issued is cancelled, refunded or not completed, we will reverse the associated points.

If insufficient points are available, or we suspect fraud or misconduct, points may be refused or cancelled at our sole discretion.

We determine the particular transactions on which points can be earned and the number of points given, all of which is subject to change at our sole discretion.

Registered account holders will receive regular email updates from Serpentia with information and special offers

The number of Serpentia Reward Points earned from each purchase may vary from time to time at our sole discretion.

Serpentia Reward Points are restricted to one account and cannot be transferred or combined with another to redeem a reward. Points are not transferable between accounts and can only be redeemed against the account to which they were awarded.

We reserve the right to make changes to these terms and conditions at any time.

 

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